Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-light-package-repair.collision-talk.com (hereafter referred to as “Mercedes Light Package Repair” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered through https://mercedes-light-package-repair.collision-talk.com. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which are distinct from ours.

Processing Activities

This Privacy Policy guides your interactions with us when:

  • You use any of our applications or services as an authorized user.
  • You visit and engage with our websites linked to this policy.
  • You subscribe to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services. This includes:

  • Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Data related to your financial status or transaction records, used for financial operations and fraud prevention.
  • Purchase Information: Details of products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to recognize your device.
  • Location Data: Geographic data provided by your browser or device for location-based services.
  • Feedback: Your comments, suggestions, and reviews to improve our products and services.
  • Social Media Information: User data from social media platforms when you interact with us on these networks.
  • Product Information: Details about the products you show interest in or purchase, including preferences and customization choices.

We collect this data through various methods: user input forms, browsing interactions, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance your experience with our services. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as page navigation.
  • Preference: Remembering user preferences and settings for a personalized experience.
  • Analytics: Tracking website usage to analyze trends and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize your data to ensure its security and confidentiality.

Security Measures

Mercedes Light Package Repair implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Depending on your location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data. Some of these rights include:

  • Access to and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or suppression of processing activities.
  • Data portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of privacy rights.
  • The right to file appeals or complaints with supervisory authorities and seek redress.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below. We will respond within a reasonable timeframe.

Changes to Policy

Mercedes Light Package Repair reserves the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy, please contact us:

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data protection.